If you have any problems redeeming your prepaid code, please contact Ubisoft Support: support.ubisoft.com/en-GB/
Note:
Note that some games may require:
a digital store account with a particular service - MS Store, Origin, Steam, Uplay etc. (you can find out more in our article on how to apply your electronic licences)
broadband internet connection for online gaming, initial setup, updates, and more
a monthly subscription fee for online multiplayer gaming (Xbox Live, PlayStation Plus, etc.)
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