Get an overview of your customers' requirements and needs with Getmore HelpDesk office software and requirements management . Concentrate all the requirements of your customers in one place and do not miss the deadline for fulfilling any of them. Collect requests effectively on the Internet and inform the solver about the assignment of the request and superiors and the customer about the progress of the solution.
It' s easy to always find what you' re looking for - all requests can be sorted and filtered according to a variety of criteria, such as type, priority, customer, and assigned solver. Intuitive request database management tools are available in Getmore HelpDesk and Request Management, such as bulk operations to mark requests as completed.
Requests to the Getmore Helpdesk system are collected through a simple and easy-to-understand form that guides the customer by entering the necessary data . Requests are therefore collected in one place from each device with Internet access (computer, tablet, phone). In addition, the supplier can modify and expand the information entered according to your specifics on request.
The selected solver is automatically informed by email about the creation of a new request, which was assigned to him for processing, by the Getmore HelpDesk system and request management. Supervisors then receive summary emails with information on assigned requirements and meeting staff deadlines or workloads. In addition, the customer can be continuously informed about the progress of work to meet his requirements .
Getmore supports the following browsers:
Google Chrome, Internet Explorer, Microsoft Edge, Firefox
Other possible browsers without full guarantee:
Apple Safari
Supported devices for working with Getmore:
PC and mobile devices (primarily tablet, secondarily smartphone)
The license price is for one user. The total number of users per organization is not limited.
The application does not need to be installed. It is a web application to which you will be sent access data valid for the duration of your subscription.
Specifications can be changed without notice. Images are for illustrative purposes only.