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Catalogue

Standard Shipping via DHL or GO!

Standard parcel shipping to an address via DHL or GO! is a reliable and widely used delivery option that allows customers to receive their packages safely and efficiently. This service offers a convenient way to send parcels to the desired destination, whether to private individuals or businesses. Standard shipping strikes a good balance between cost and delivery speed, making it a popular choice for those seeking a dependable and budget-friendly shipping method.

Basic information

Delivery area: Nationwide delivery within Germany
Orders are delivered within 3 working days. More information can be found in the table below.
Delivery dates and estimated shipping times will be provided by email after order confirmation.
There is a value limit of €3,500 per order (excluding VAT).
Payment options include PayPal, credit or debit card.
Only valid for orders up to 31.5 kg and maximum dimensions of 120 × 60 × 60 cm.

Your delivery

On the shipping day, you will receive an email with your tracking number and tracking details.
An estimated delivery time will be communicated on the day of delivery. If the proposed time is inconvenient, you may coordinate a new delivery date with the courier.
No deliveries are made on weekends or public holidays.

Delivery time*	Carrier	Price
2–3 working days after order confirmation	DHL/GO	€5.49

^{*Goods are delivered Monday to Friday. All prices include VAT.}

^{Unless otherwise specified in the product offer, delivery within Germany takes place within 1–2 days after conclusion of the contract (or after receipt of payment in the case of prepayment).}

Claims

Upon receiving your delivery, please inspect the package carefully. If you are not satisfied with its condition or have any concerns, ask the delivery person to note your comments on the delivery receipt.
If you would like to file a complaint about the delivery or have issues with the goods, please use this contact form or call us at 0800 181 45 44.

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