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AQARA Smart Lock U200 Kit (EL-D02DS), white - Smart Lock

Reviews AQARA Smart Lock U200 Kit (EL-D02DS), white

Name: Unsatisfactory
Item: AQARA Smart Lock U200 Kit (EL-D02D), black
Rating: 1
Author: SmartWarehouse s.r.o., Praha 414

Interested in reviews of AQARA Smart Lock U200 Kit (EL-D02DS), white? It got 3.8 out of 5 stars from our customers. Find specific customer reviews of AQARA Smart Lock U200 Kit (EL-D02DS), white below. We will appreciate if you also share your experiences with AQARA Smart Lock U200 Kit (EL-D02DS), white after purchasing.

Reviews 39

User Reviews

SmartWarehouse s.r.o., Praha 414

Rated 02/10/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

Everyone around who had this lock broke after a short time. The transmission dries out and stops working.

Repair failed after a month, price on alza too low

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Karel, Příbor

Rated 28/09/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

I bought everything I needed including the M3 hub and now I can throw it away

the first six months worked well

now it doesn't work, rattles, doesn't unlock, doesn't lock, unusable without the key, I'll complain

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Viktor, Chlum

Rated 02/08/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

Initially, the lock worked well, and I have to commend both the integration with HomeKit and the many ways to control the lock. Whether it's a keyboard, a fingerprint, or even the Apple Home Key on your watch or phone. Unfortunately, after about 7 months the lock started to jam and now it works only sporadically, or it doesn't work. Calibration will only help for a few cycles. According to reviews from previous users and general feedback on the internet, users have the same problem with this lock everywhere. Even after the complaints have been settled. So I can really hardly recommend this product.

A good lock when it works.

Unfortunately, it soon stopped working. i.e. complaint required!

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Jan, Příbor

Rated 20/07/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

Friends, don't get caught up in the bubble that is on YouTube, reviews and some FB groups (e.g. Apple Home, Smart Home, etc.) that this is the best lock, that it's finally on sale, that it has Matter and is just great! Yeah, when it came on the market, everyone praised to the skies how perfect it is, it has power even for bigger doors, how it's the only one you can use with Apple Home and thus pres Home Key, how there's a ton of stuff in the package and what's more, it's on sale on Alza, so DON'T BUY IT! The truth is that in a few months it stopped unlocking, rattled strangely and went on claim. After three weeks, the second piece arrived, but the NFC is bad again and every second unlock does not work (I attach my watch or mobile and nothing). It was also promised that the Auto Unlock feature would be completed, i.e. automatic unlocking on arrival. Super feature, most of the competition has it, I had it in another apartment on the Yale Linus mansion. What do you think? Nothing. The application is terrible, the translation is slow and for remote control (meaning only pulling the latch) you need an Aqara M3 hub for some 3k, so another ebony in the cabinet and the benefit is minimal. All in all, not worth buying, just a worry.

In the package where what

Keyboard with fingerprint

Robust metal

Reasonable price

Already once in the complaint, will be the second time

Unfinished application, mistranslation

Still some errors when adding

After 4 months of use it was jamming, a known defect

Now the NFC function on the keypad is dropping out, so it cannot be unlocked by attaching a watch or mobile phone.

What I wouldn't give to buy another one, I'm still sorting something out with this one

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Anonymous customer

Rated 06/07/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

I bought the lock to integrate into my smart home with Apple HomeKit and Matter. Installation was relatively easy and the design of the device looks very modern. I appreciate the quiet operation of the motor and the presence of an NFC reader and the possibility of unlocking via phone or PIN. Battery life looks good too (charging via USB-C), and the included keyboard has quality workmanship. Unfortunately, the positive side was quickly overwhelmed by the traffic experience. The lock has not shown stable behaviour since the beginning. After calibration, it repeatedly jams, makes strange noises, and is unable to lock or unlock reliably despite a factory reset. Neither manual nor automatic calibration led to a remedy. I suspect that the problem is either in the gearing or in the bike itself. Moreover, the complaint was very hesitant and the manufacturer gave the impression that he had not even checked the device. I am returning the device because it cannot be used reliably and has realistically made it impossible for me to use the front door on a regular basis. For a lock at this price, I expect a higher level of quality and care in the event of a claim.

Modern design

Integration with Apple Home, Google and Matter

Charging via USB-C

Multiple unlocking options (NFC, PIN, app)

Unreliable calibration

Strange running sounds

Unresolvable glitch even after reset

Unwillingness to resolve the complaint

Without the correct function, the product is completely unusable

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Roman, Frýdek-Místek

Rated 22/06/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

I have had the lock for about 1/2 year. At first it started making strange noises and the tongue wouldn't return to the standard position, so I wanted to calibrate it. Unfortunately, calibration is not possible. I sent the lock in for a complaint.

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Martin, Strakonice

Rated 12/06/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver

Verified purchase

after half a year, errors with calibration and wrong position of the tongue began to appear. Subsequently, suspicious noises started coming from the lock. This resulted in the lock no longer being usable. The transmission has probably been damaged. Probably due to poor sizing of the gears. I don't know if there are plastic wheels inside. Anyway, when turning the key manually, everything goes smoothly and should not be a problem for the lock. Sent for complaint.

Superbly equipped

robust solution

easy setup

clear application

apparently poorly dimensioned gears

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Lukáš, Praha

Rated 24/04/2025, variant AQARA Smart Lock U200 Kit (EL-D02D), black

Verified purchase

two of them have already broken and the one that arrived cannot be connected to apple home - I have already spent 4 hours with it and not counting resets (the last two connected and the process is the same)

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Lukáš, Praha

Rated 24/04/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver

Verified purchase

If you are lucky and manage to set everything up right the first time, you will be happy with the locks.

I have 3 locks, after half a year of claiming one, I will be sending the second one - the internal gears are rotating, so the lock doesn't work.

Hell to get it to homekit - I have the procedure memorized, but it still throws errors randomly and only manages to add it after a few (same procedure, random errors).

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Marcela, Zlín

Rated 20/03/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver

Verified purchase

Hub M3 is absolutely useless. The ONLY thing that allows remote control is locking, unlocking and sending a one-time code. All other functions, such as settings, adding users, and access logs, are only available when you are directly connected via Bluetooth. Thus, a complete waste of money for the hub. Other systems allow this). Up to 5 prints can be stored per user, but ONLY a MAXIMUM of 25 prints in total. So I should probably count 5 users. I couldn't find it anywhere in the technical documentation or reviews, and I looked for it honestly. I didn't find out until I had the wall drilled, the wiring strung, the lock unpacked, installed, tested. and I tried to add a 26th imprint. Tech support is shaky. The one they offered me was a $20 discount. No solution. NFC cards only read their own Aqara, no foreign tags. Conclusion: Good hardware, good fingerprint reader, good, solid lock. Whoever wrote the software should be fired for an hour.

works well as a lock

mechanically solid

fingerprint reader fast and reliable

Functions available remotely almost none, M3 hub useless

only 25 prints TOTAL

does not read other NFC cards

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