Second-Hand Goods

Looking for affordable yet fully functional products?
You're in the right place.

Save money and explore our range of unsealed, like-new, used and refurbished goods. Still not sure? No worries. You have 30 days to try out the product and return it if you change your mind. Simply fill in the online form. Find out how to return an item here.


Open-box

Unsealed

  • Full 24-month warranty, just like a brand-new item.
  • Only opened or tested items.
  • Always supplied with complete accessories.
  • Packaging may be opened, damaged, replaced with generic packaging, or missing.
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Like-new

Like-New

  • Enjoy a 21-month warranty.
  • Signs of wear and tear caused by normal use.
  • Almost always supplied with complete accessories.
  • Packaging may be opened, damaged, replaced with generic packaging, or missing.
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Used

Used

  • Enjoy a 12-month warranty.
  • Wear and tear from extended use.
  • Supplied with essential accessories only.
  • Packaging may be opened, damaged, replaced with generic packaging, or missing.
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Refurbished

Refurbished

  • Enjoy a 12-month warranty.
  • Returned after prolonged use, professionally restored to full working order, and meeting original specifications.
  • Non-original packaging containing all accessories required for operation.
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The stated warranty periods apply to both business customers with a VAT ID and private consumers.

What condition will your goods arrive in?

Unsealed, like-new, used... But what does that actually mean?

Smartphones

Do second-hand mobile phones have any visible defects or damage, such as cracked screens or scratches?

Items in the unsealed category are completely free from defects; the only difference between brand-new products and unsealed items usually comes down to the packaging. As for like-new smartphones, these may have been used briefly by a customer, so fine scratches might be present. Used goods typically show more frequent or noticeable cosmetic flaws, but remain fully functional.

What can I expect in terms of functionality and performance from second-hand smartphones?

All second-hand smartphones are always fully functional, delivering the exact same performance as brand-new devices. Cosmetic flaws do not affect the device's functionality in any way.

What is the battery life like on second-hand mobile phones?

The battery capacity of like-new or used electronic devices may be slightly reduced.

Do second-hand mobile phones come with all their accessories?

Yes, second-hand phones always come with complete accessories. Used items may include non-original replacements to ensure the set is complete.

Do second-hand phones come with a warranty?

Unsealed phones are basically new, which is why we provide a full 24-month warranty. Like-new items come with an almost full 21-month warranty. And because used mobile phones are also fully functional, we offer a 12-month warranty on these too.

What condition are used mobile phones in, and why are they so popular?

We never accept smartphones with dented corners, scuffed edges, or any other mechanical damage into the used category. This means you will never receive a smartphone with a cracked screen or body, or with permanent stains.

Tablets

Do second-hand tablets have visible flaws and damage, such as a cracked screen or surface scratches?

Items in the unsealed category are completely free from defects; the only difference between a brand-new device and an unsealed product usually comes down to the packaging. Like-new may have been used briefly by a previous owner, so they may have minor scratches. Used items tend to have more frequent or more noticeable cosmetic imperfections, but they are still fully functional.

How do second-hand tablets perform, and are they fully functional?

All second-hand tablets are fully functional, with performance equivalent to that of new models. Cosmetic imperfections do not affect the device’s functionality in any way.

What warranty do I receive on second-hand tablets?

Unsealed tablets are basically new, which is why we offer a full 24-month warranty. For like-new items, you receive an extensive 21-month warranty. And since used tablets are also fully functional, we provide a 12-month warranty on them.

Used tablets are definitely not past their prime. Why is that?

We never accept tablets with dented corners, chipped edges, or any other mechanical damage into the used category. This ensures you never receive a tablet with a cracked screen or body, or with permanent stains.

Gaming PCs

Is there any risk of performance loss with second-hand gaming PCs?

No, unsealed, like-new and used gaming PCs deliver the exact same performance as brand-new units.

What condition is the cooling system in on second-hand gaming PCs?

Just like their overall performance, the cooling system on these machines is fully functional and efficient.

Do second-hand gaming PCs have any visible flaws?

Unsealed gaming PCs are flawless, like-new devices may show slight scratches, and used devices feature more noticeable or frequent scratches, but these cosmetic flaws never affect functionality.

Laptops

What is the battery health like on second-hand laptops and MacBooks?

Like-new or used devices may have slightly reduced battery capacity.

What condition are the keyboard, touchpad, ports and screen in on second-hand laptops and MacBooks?

All these components are always fully functional, just like on a brand-new device. Like-new and used items may show minor cosmetic flaws such as scratches, scuffs or light marks, but these do not affect how the machine works in any way.

Do I receive original accessories with a second-hand laptop/MacBook?

Second-hand laptops and MacBooks always come with fully working, complete original accessories. Packaging is usually original only for brand-new and unsealed items; like-new and used laptops come in replacement packaging.

What condition are used laptops in?

We never list laptops with heavily dented corners or any other mechanical damage under the used category. You will never receive a laptop with deep scratches, keyboard imprints on the display or permanent stains.

Graphics cards

Do second-hand graphics cards have visible physical damage?

Bent components, cracks or damaged connectors? Absolutely not. Second-hand graphics cards have no significant defects that could affect their functionality.

Can I rely on a second-hand graphics card to work properly?

We guarantee that all our second-hand products are fully functional. Unsealed graphics cards are basically new, so we offer a full 24-month warranty. Like-new items come with an almost full 21-month warranty. And because used graphics cards are also fully functional, we offer a 12-month warranty on these too.

Smartwatches

Will I be able to tell from the display or strap that a second-hand smartwatch has been previously owned?

Open-box smartwatches show no major signs of wear. If any flaws exist, they are truly minimal micro-scratches. As-new and used items may display minor cosmetic blemishes such as scratches or scuffs, but these do not affect the device's functionality in any way.

What condition is the battery life in on second-hand smartwatches?

Like-new or used devices may have slightly reduced battery capacity.

Do the sensors and tracking features on a second-hand smartwatch work just as well as on a brand-new device?

Yes, unsealed, like-new and used smartwatches are fully functional, just like brand-new items.

Used smartwatches work just like new ones. What condition are they in?

Smartwatches that cannot be used normally, for example because the strap or charging cable is missing, are not included in our used category. You also won’t find any smartwatches with cracked screens here.

TVs and monitors

Can second-hand TVs and LCD monitors have poorer image quality or visible flaws like dark spots or backlight issues?

Second-hand TVs and LCD monitors are just as fully functional as brand-new products. We offer unsealed, like-new and used TVs completely free of any display defects, just at much lower prices.

Can I expect all the ports and connections on a second-hand TV or LCD monitor to work properly?

All essential ports and connections on second-hand products are fully functional. The only imperfections are cosmetic, usually scratches and scuffs around the ports.

Is the screen or frame of a second-hand TV or monitor damaged?

Unsealed items have minimal imperfections. Like-new products may have minor cosmetic flaws, such as barely noticeable scratches on the frame or screen. Used TVs and LCD monitors tend to show more signs of wear, but they can still be used comfortably and without restriction to watch your favourite films or play games.

What condition are used TVs and monitors in?

None of our used TVs or monitors feature image flaws, cracks or deep scratches on the display. You can rest assured that you receive a well-maintained and fully functional device.

Wireless headphones

If someone previously used the wireless headphones, can I expect new ear tips/ear pads?

Ear tips and ear pads are either completely brand new or thoroughly cleaned and disinfected.

Can previous use affect the sound quality, connection stability, or battery life?

Second-hand wireless headphones deliver balanced, distortion-free sound and offer the same stable connection as brand-new models. Like any refurbished or used electronics, the battery capacity might be slightly reduced.

What condition are used headphones in?

Our used headphones never include models with cracked or scuffed charging cases or ear tips, nor any that cannot be properly cleaned. You can always count on receiving a well-maintained, fully functional device.

Games consoles

Can I expect all the buttons, joysticks and ports on a second-hand gaming console to work properly?

Yes, second-hand gaming consoles are undamaged and fully functional, just like new ones.

Does a like-new or used games console include all the accessories that come with the same product bought brand-new?

Like-new or used games consoles include all essential, fully working accessories. Used items may come with non-original cables.

What condition can I expect a second-hand gaming console to be in?

Unsealed items are free from defects. The only difference between new and unsealed products is usually the packaging. Like-new gaming consoles may have been used briefly by a previous customer, so they may have minor scratches. Used gaming consoles may have more frequent or more noticeable cosmetic imperfections, but they are still fully functional.

LEGO and building sets

Can an opened Mystery Box be returned?

No, unfortunately this is not possible.

LEGO notice

Are all parts included?

Yes, the set is complete, and the bags of bricks are factory-sealed and ready for assembly.

What condition is the packaging in?

The box may be opened, damaged, or scuffed. This does not affect the building set itself.

Are the pieces used or worn?

The pieces may have been used briefly, but they are fully functional and do not affect the assembly of the model. There may be minimal cosmetic signs of use.

Are instructions included?

Yes, instructions are included. They come either printed or in electronic format (available to download online).

Large appliances

Is there a risk that second-hand large appliances perform worse than brand-new ones?

Second-hand white goods are fully functional and have no functional defects, just like brand-new appliances. Should an item suffer damage to key components, our service centre always inspects it thoroughly. Only then do we approve it for further use.

Should I expect any defects?

Items in the unsealed category are completely free from defects; the only difference compared to brand-new stock is non-original, alternative packaging. With like-new large appliances, you might occasionally spot minor cosmetic imperfections, such as faint scratches or small dents on visible surfaces. Used washing machines, tumble dryers, dishwashers, and fridges may display more frequent or noticeable cosmetic flaws on visible areas or other parts of the appliance, but they remain fully operational.

Coffee machines

Will a second-hand coffee machine be fully functional in every way?

Yes, second-hand coffee machines are just as fully functional as brand-new models.

What condition will a coffee machine be in if I order a product from the used category?

Used items may show more noticeable cosmetic flaws, such as internal grime or heavier scratches. However, these do not affect the machine’s proper functioning. Mechanically damaged coffee machines and products missing essential accessories required for proper operation are not included in the used category.

Vacuum cleaners

What condition will a vacuum cleaner be in if I order one from the unsealed category?

Vacuum cleaners in the unsealed category are in flawless, essentially new condition. The only difference is the opened packaging.

What condition will a vacuum cleaner be in if I order a product from the like-new category?

Like-new vacuum cleaners are clean and fully functional. The surface of the appliance may have minor scratches. Some less essential accessories, such as small cleaning brushes, may be missing.

What condition will a vacuum cleaner be in if I order a product from the unsealed category?

The items show signs of wear, possibly including minor dirt from previous use, surface scratches or scuffs. These vacuum cleaners might not include a complete set of accessories, but they always come with everything required for operation.

Food processors and blenders

What condition will a food processor or blender be in if I order a product from the unsealed category?

The products are as new; the only difference may be in the packaging.

What condition will a food processor or blender be in if I order a product from the like-new category?

They are fully functional, but the surface may show minor signs of use, such as scratches. Some small accessories may also be missing.

What condition will a food processor or blender be in if I order a product from the used category?

Used food processors and blenders have been tested, are fully functional and have been thoroughly cleaned. However, the surface may have deeper scratches or grooves caused by use. They may not come with a complete set of accessories.

Printers

Is there a risk that second-hand printers will not work as well as brand new ones?

Just like brand new units, second-hand printers are fully functional and free of any technical defects. If any critical components suffer damage, the printer always undergoes a full inspection at our service centre before being approved for further use.

Should I expect any defects?

Items in the unsealed category have no defects; the only difference between a brand new device and an unsealed one is non-original packaging. Like-new printers may show minor cosmetic flaws, such as slight scratches or dents on visible surfaces. Used devices generally display more frequent or noticeable cosmetic marks on visible surfaces or other parts of the unit, yet remain completely functional in every respect.

Is the toner/cartridge included in the package?

Our unsealed and like-new printers come complete with toner/cartridges. We remove them from used devices to prevent any risk of damage.

Checked: The label that guarantees satisfaction

What do you get when buying items labelled "Checked"?

Complete peace of mind that everything is in perfect order. We make sure your order arrives in flawless condition. That is why we check the quality and condition of the packaging thoroughly, especially for hygiene products. In these cases, we carry out an extra inspection to ensure all contents are intact. If we find any damaged packaging, our technicians thoroughly inspect the product, repackage it, and seal it with the "Checked" label. Only then do we dispatch it to you. Leave the worries to us and enjoy your new purchase to the full.

3 key pillars of "Checked" items:

  • Full warranty just like brand-new goods.
  • Complete package contents and accessories.
  • Unused item in as-new condition.
Quality guarantee

Could I receive a faulty or unhygienic product?

Every item undergoes rigorous quality and functional testing. These may be products that a previous customer opened, inspected, and returned. That is precisely where our team of experts steps in. The "Checked" label guarantees that the item is completely unused, fully functional, clean, and practically good as new.

Which products receive this thorough inspection?

You will find the "Checked" label mainly on personal hygiene products. We know how personal these items are, which is why we go the extra mile to ensure your satisfaction. This covers toothbrushes and water flossers, shavers and epilators, baby care essentials (such as breast pumps), and manicure or pedicure tools.

Garden equipment

What condition will garden equipment arrive in?

Like-new and used products show signs of wear and dirt that standard cleaning and maintenance cannot remove. The battery capacity of cordless tools is likely to be slightly reduced through previous use and will not match that of a brand new or opened item. All products are fully tested, complete with a 21-month warranty for like-new items and a 12-month warranty for used items.

Tools

What condition will unsealed and like-new tools arrive in?

Unsealed items are as good as new. Like-new products show superficial scratches, are cleaned of removable dirt and include essential accessories such as drill bits or screwdriver bits. However, cleaning accessories or minor packaging may be missing. Like-new cordless products may also have slightly reduced battery capacity.

What condition will used tools arrive in?

Used products show signs of wear such as scratches, scuffs and reduced battery capacity. Accessories may be non-original or missing – particularly consumables, drill bits and similar parts.

Available add-on services

Extended Warranty

Enjoy up to three extra years on top of your standard warranty. We repair any faulty item for free or replace it with a new one.

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Getting Started

Save time setting up and installing your new product. Leave it to our experts – they handle everything for you.

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Display Protection

Protect your smartphone from damage. Pick your preferred screen protector and have your display protected straight out of the box.

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